Empower

2nd and 3rd line support and training for your teams. ICS Solutions recognises that many organisations have their own in-house IT teams which they will want to use for solution implementation. However these teams do not always encompass all of the skills required to implement and support the latest Microsoft technology. Our Empower Service provides flexible service options to enhance your in-house capability and ensure that your team and project objectives are always achieved successfully.

Support: Our support helps you maintain and enhance your Microsoft based solutions and applications, ensuring stability, availability and evolution, freeing up your IT team to focus on their other key objectives. Since most solutions have a need for long-term maintenance, our support services consist of three components: Management Services, Application Maintenance and Platform Services, all of which can be delivered independently.

Training Services: We offer a range of Microsoft training services, providing flexibility in both course content and the method of delivery. Depending upon your requirements, we can provide, bespoke training tailored to your exact requirements, with the training you want, at the levels that you need, in the location that you prefer and at the time that is most convenient to you.